How to Order from Seelect

To purchase online at Seelect:

  1. Find the item you would like to purchase
  2. Select the ‘Add to Cart’ button
  3. Continue shopping for another item or select ‘View cart’
  4. Click on ‘Calculate Shipping’ and fill in your state, city/suburb and postcode to calculate shipping costs.
    1. Metropolitan Adelaide: $12.50 – this applies to parcels weighing less than 3kg.
    2. All other Australian location including outer Metropolitan Adelaide: $22.95 – This applies to parcels weighing less than 3kg.
      For all parcels weighing more than 3kg, a Seelect representative will contact you regarding further freight cost.
    3. International orders: a Seelect representative will contact you regarding freight cost.
      At all times we try to keep freight charges to a minimum.
  5. Click on ‘Proceed to Checkout’
  6. Checkout Options
    1. If you are a new customer, please fill out the billing details including your address, email and phone number.
    2. If you are a returning customer, please ‘click here to login’ – you will then go to a login window.
      • Add your username and password
      • Fill in the security captcha and click on ‘Login’ – you will return to the checkout page.
  7. If you do not see your shopping cart, please click on the ‘Shopping Cart‘ image icon in the navigation menu.
  8. Delivery Details
    1. Please add special notes for delivery in the Order notes field.
  9. Select a Payment Method
      Choose to pay by credit card through the PayPal gateway after clicking on ‘Place order’
      After payment through Paypal you will receive notification of your order and Seelect will also receive notification of your order and payment.
    2. Pay via Direct Bank Transfer – After clicking on ‘Place order’ Bank details will be sent to you via email and Seelect will also receive notification. Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.
    3. Request a School Invoice – Please include a School Purchase Order number using the ‘Order notes’ field when requesting an Invoice
  10. Click on ‘Place order’ to complete.

We will then begin to process your order.

Understanding our online invoice

Dear Customer,
We thank you sincerely for your order placed with Seelect Educational Supplies.

Our web store programme is only able to indicate ‘on-hold’, ‘processing’ or ‘completed’.

An indication of on-hold means that your order
• Has been received, but your payment has not yet been confirmed.

An indication of processing means that your order
• Has been entered in the internal bookstore system within 24 hours
• If the stock is available on the shelf it will be picked, packaged and sent within 48 hours and usually within 24 hours
• If your item/s need to be ordered from the supplier, this too will be done within a few days. Once your items have arrived into our store they are typically sent to you within 24 to 48 hours. PLEASE NOTE: With overseas suppliers in the USA Covid has impacted hugely upon deliveries and they are quite unpredictable, some arriving in record time and others going on an “around the world extravaganza!”
• This means that the indication of processing does not change BUT much is going on in the background to ensure that the delivery of your order is being expedited.

An indication of completed means that your order
• Has been shipped and the admin staff responsible for balancing our internal accounts have had time to process the internal bookstore financials.

Often your order will have been processed, picked, packed and sent and the web store may still indicate processing because the admin activity has not caught up with the packing and sending activity. Our apologies for any inconvenience this may cause.

We are proud of our product knowledge and services, and are available by phone if you need us.
Many thanks for supporting a small Aussie business – we are here to help!

Thanks for using Seelect Educational Supplies Pty Ltd.